Turn real behaviour and personality patterns into safer hiring and team decisions.

This track gives you a structured way to read people as they really operate, not as they present themselves. Instead of relying on vague “gut feeling” about someone’s personality, you learn to work with observable patterns: how they react to limits, criticism and stress, how much space they take, how they share credit, how they deal with vulnerability and how they behave when they don’t get what they want.

You learn to recognise traits and patterns that are particularly risky in leadership and high-stakes roles – such as strong entitlement, manipulation, lack of empathy, chronic victimhood or avoidance of responsibility – without turning your organisation into an amateur clinical lab. The goal is practical: clearer decisions about who to hire, promote, trust, confront or keep away from certain situations.

You’ll learn to:

• Read stable behavioural preferences and personality patterns from real interactions, not from labels alone

• Notice how people handle power, status, feedback, frustration and limits in everyday behaviour

• Spot high-risk patterns early: entitlement, low empathy, manipulation, chronic avoidance or blame-shifting

• Separate interview performance and social charm from long-term impact on teams, clients and culture

• Turn language, body language and interaction style into clear, shared behavioural profiles for key roles

• Use behavioural profiling in hiring, promotion and succession so the right people land in the right seats

• Design negotiation, sales and audit teams with the right mix of calm, pressure-handling, empathy and firmness

• Create simple behavioural “red flags” and role rules your organisation can use in real decisions

Ideal for:

Leaders and managers · Strategy and leadership teams · Negotiation and deal teams · Sales and key account teams · HR and recruiters · Investors